The Design Editorial
New Relic
How Shan Saved the Day Through Optimizing Billing Reconciliation
Reconciliation. Visibility. Alerting. The risk of missing billable usage is "too damn high."
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Northern Trust
Roboadvisors - Taking The Wealth Management Landscape By Storm
For decades we have relied on human trial and error for investments. My work at Emotomy has cut against the grain.
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Basic.Space
Is Social Commerce The New Evolution of E-Commerce?
While companies struggled post-pandemic in conversion, I worked with an ambitious company in a new space.
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City of San Diego
A Love Letter - Cities Can Achieve More With Digitization
I collaborated with the City of San Diego, a municipality on the forefront of delivering better experiences to users.
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Geisel Library
A Revolution of Service Design is Coming to the Digital Age
I led a team to craft meaningful Library help services through effective process auditing and org-wide transparency.